Customer Service

To be a high-quality company that grows with customers

Customer service is the goal of continuous efforts for all colleagues to improve customer satisfaction, implement daily business execution and related management activities, and create a business environment that grows together with customers.

Collaborative customer relationship

The development of MEKTEC Corporation and customers have an important interdependence relationship. Therefore, we are committed to becoming a business partner trusted by customers and growing together with customers.

Customer satisfaction survey

In order to comply with ISO/IATF/VDA’s commitment to customer quality and the spirit of focusing on customer satisfaction MEKTEC Corporation regularly conducts satisfaction surveys on topics that customers care about, and distributes the satisfaction results to all levels of the Company for continuous improvement so as to meet customers’ expectations of MEKTEC Corporation .

Customer satisfaction survey model